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This page describes how to manage the website referring to processing personal data. This is an information both in compliance to Law Decree June 30, 2003, nr. 196 (Privacy Code) to users of web services, through the address:, and the GDPR EU 2016/679 (General Data Protection Regulation, articles 13-14). This information is valid for this site and not for other websites that may be reached through links.

Controller and Data Protection Officer (DPO)
Browsing this website, personal data may be processed. Responsible for processing is Città Metropolitana di Firenze, situated in Palazzo Medici Riccardi n. 1, 50129 Firenze, VAT: 017 09 77 04 89, Telephone number +39 055 27601.

Lacking further specific inner organization acts, at the moment Representative of Città Metropolitana di Firenze for data processing is the Director of the Cabinet Office Mrs. Laura Monticini, telephone number +39 055 2760002, email:
Data Protection Officer (DPO) is Mr. Otello Cini, telephone number +39 055 2760756 Email:;

Location and purposes of data processing
Processing in this website is carried out in Palazzo Medici Riccardi and handled only by technical staff of the dedicated office, or by persons in charge of temporary maintenance operations. No data is transmitted. Personal data provided by users who submit requests are used only to perform the service. Specific pourposes, related to individual treatments, can be identified in detail in the various services included in the website.

Data processing
Browsing data
OS and software procedures normally get some personal data when using Internet Protocols. This information is not collected and associated to identified persons, but through processing and association with data held by third parties they might allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who are connected to the website, the addresses of the requested resources, the time of the query, the method used in querying the server, the file size obtained as an answer, the number code indicating the status of the answer given by the server (success, error, etc.) and other parameters relating to the operating system and to the user's computer.
Data provided by the user
The explicit and voluntary sending of emails to the addresses indicated on this website allows to know the sender's address, this is necessary to answer the questions, as well as any other personal data included in the message. Specific summary information will be eventually reported or displayed on the pages of the website for particular services on demand.

No personal data of users are meant to be obtained by the website. We do not use cookies to transmit information of a personal nature, nor are lasting cookies used to track users. The only lasting cookie that is used allows the users to customize the website in order to avoid the same operation every time they enter the website. The use of session cookies (which are not stored steady on the user's computer and they disappear when the browser is closed) is strictly limited to the transmission of session identifiers (random numbers generated by the server) necessary to browse the website.

Free transmition of personal data
Apart from what specified for browsing or in relation to particular treatments within the various services offered in the website, the user is free to provide personal data in the forms of request. The lack of data might eventually make impossible to obtain what has been requested.

Methods of data processing
Personal data are processed by automatic means for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, unlawful or unfair use and not authorized access.

Rights of natural persons
Following articles 15 to 22 of EU Regulation nr. 2016/679 at any time natural persons have the right to:
a) ask confirmation if their personal data are processed;
b) information on the purposes of the processing, the categories of personal data, addresses or categories of addresses to which the personal data have been or will be communicated and, where possible, how long they will be processed;
c) data amend and delete;
d) processing restriction;
e) data transfer, i.e. receive them by a data controller in a structured, commonly used and readable scheme by automatic device, and transmit them to another data controller without restrictions;

f) opposition against processing at any time and also in the case of processing for direct marketing purposes;
g) opposition against an automated decision-making process concerning natural persons, including user profiling;
h) asking the data controller access to personal data and amend or delete them or restriction to processing or opposition to processing, in addition to the right to data transfer;
i) withdraw the consent at any time without prejudice to the lawful processing based on the consent that was expressed before the withdrawal;
j) complaint to a control authority.

The natural persons can get their rights sending an email to the Data Protection Officer (DPO) or writing to the controller Città Metropolitana di Firenze.

Published: 7/1/2014

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