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If you are not able to visit Florence during the low season (in November and in January-February) and you don't want to queue up, we recommend to make a reservation to the most visited museums of Florence so that you do not waste your time.


We remind you that the smartest way to get into the most important museums without queueing is by buying the Firenze Card. Read more about the benefits of the card on the dedicated page.

From home or online

- on the home page of the website, which is the ONLY “Ticketing official website for State Florentine Museums”. Here you can make an advance ticket purchase online, so it is necessary to have a credit card for the transaction. You will receive an email with the museum voucher, which you have to print or just show it on your smartphone at the museum entrance, using the booked tickets door (for the Uffizi, door no. 3);
- by calling +39 055 294883 (which sometimes involves long waiting times).  So you make a telephone booking, i.e. after choosing the date and time of your visit, giving the full name and number of persons booked, you will receive an Idcode. You must have this code with you at the museum ticket office when you arrive at your visit time (entering by the booked tickets door – for the Uffizi, door no. 3) so that your tickets can be paid for and issued. The “Firenze Musei” call center is open Monday through Friday, 8:30am to 6:30pm, Saturday 8:30am to 12:30pm, closed on Sundays and holidays.

The Florentine Civic Museums (Palazzo Vecchio is one of them) can be reserved in advance, you can buy your ticket online from home and skip the line at the ticket office. Purchase your ticket on the official website Musei Civici Fiorentini. We remind you that a presale of € 1 is charged.

From November 2016 the reservation for the Brunelleschi's Dome is compulsory.
You can make the booking on line when you buy the combined ticket for the complex of the Duomo (that includes Baptistery, Bell Tower, Crypt, Dome and Museo dell'Opera del Duomo) through the official website .

In Florence downtown

There are a number of options for the State Museums (Uffizi, Accademia, Palazzo Pitti and other):
- at the “Firenze Musei” ticket office located at the Chiesa di Orsanmichele in Via dei Calzaiuoli (between Piazza del Duomo and Piazza della Signoria), which is open Monday through Saturday from 9am to 4pm, closed Sundays and holidays. This is a pre-purchased ticket, so it must be paid for at the time of booking;
- at the My Accademia bookshop, located near the Galleria dell'Accademia, in Via Ricasoli 105r, which is open Tuesday through Sunday from 8:15am to 5pm, closed on Mondays;
- at the ticket offices of all the state museums (except the Accademia Gallery) during the opening hours. This is also a pre-purchased ticket (paid for at the time of booking).

If you are already in Florence and are not able to make the booking in any of the above-mentioned ways, another possibility is to go to the entrance of the Uffizi or the Accademia half an hour before opening time (8:15am-6:50pm Tuesday through Sunday) so that you will be the first to enter as soon as the museum opens.
In Summer you could also visit these museums at night on the days when they are exceptionally open.

During high season, the queues at the entrance to the Uffizi may reach three hours of waiting time.

The extra charge to book admission to the Uffizi Gallery and the Accademia Gallery using the methods described above is € 4.00 per person per museum.
For the other state museums the cost is € 3.00 per person per museum, but generally it is not necessary to book in advance.

Please note that some other private websites that offer advance booking to the State museums charge a higher price than the official ticketing website for State Museums in Florence.

The Cathedral (Duomo) The purchase of the combined ticket and the reservation (required) of the Dome (Cupola) can be made at one of the following ticket offices: Museo dell'Opera del Duomo (apse side), piazza del Duomo 14a (right transept side); the ticket office in Piazza San Giovanni 7 (North Baptistery side) is temporarily closed - August 2019 - for restoration works (a totem for automatic ticketing is still active).


Some people scalp museum tickets in front of the most important places of interest. We recommend not to buy from these kind of sellers!!!



Published: 14/8/2019

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