COPYRIGHT

Except where otherwise specified, the texts and images contained in the site of the Agenzia per il Turismo of Florence may be copied on the condition that they be reproduced wholly, the source be acknowledged and that they not be exploited for monetary profit or other gain.

PRIVACY

Introduction
This page sets forth the way in which the site processes the personal details of users who consult it. It takes the form of informative notes as specified by Article 13 of Legislative Decree N° 196 of 30 June 2003 for whoever interacts with the web services of the Agenzia per il Turismo of Florence, accessible on line starting from http://www.firenzeturismo.it/. These notes are for the Agenzia per il Turismo of Florence website alone and not for other websites which may be accessed through links from it. They are also based on Recommendation N° 2/2001 which the EU authorities for information protection, associated in the Group established pursuant to Article 29 of EU directive 95/46/CE, adopted on 17 May 2001 to identify minimum requisites for collecting personal information on line and, in particular, the means, time and nature of the information that recipients must provide to users who access web-pages, independently of the reason for access.

Body responsible for processing
The personal details of identified or identifiable persons who consult this site may be processed. The body responsible for processing is the Agenzia per il Turismo of Florence (APT) whose head office is in Via Manzoni 16 - 50121 Florence.

Place and aims of information processing
Processing of information obtained through the web services of this site will take place at the above-mentioned head office of the Agenzia per il Turismo of Florence and will be performed exclusively by technical staff of the department entrusted with said processing or by staff in charge of occasional maintenance. No information obtained from the web service is communicated or disseminated. Personal details supplied by users who request informative material to be delivered to them are only used to perform the service requested or when communication of such details is required by law. The specific aims of single processes may be identified further within the various services in the portal for which specific information on the management of personal details is provided pursuant to Legislative Decree N° 196 of 30 June 2003.

Type of data processed
Navigation details
In the course of normal operations, the computer systems and the software procedures set up for this website acquire certain personal information, the transmission of which is implicit in the use of protocols of internet communication. This information is not collected to be associated with identified parties but is of a nature which lends itself, by processing and association with information held by third parties, to identify users. It includes IP addresses or user computer domain names which access the site, the addresses of the resources requested, the time of the request and the method used to submit it to the server, the size of the file obtained in reply, the numerical code of the state of the reply given by the server (completed, error, etc.) and other parameters of the operating and computer system used by the user.

Data supplied voluntarily by the user
The free, explicit and voluntary submission of e-mail to the addresses given on this site involves the subsequent acquisition of the sender's address which is necessary to respond to the requests, and any other personal information included in the missive. Specific summary notices will be progressively posted or visualised on the pages set up for the individual services requested.

Cookies
No personal user information is implicitly acquired by the site. Cookies are not used to send personal information, nor are persistent cookies used for tracing users. The only persistent cookie used enables the user's specific navigation mode of the site to be personalised so that the same choice does not have to be repeated every time the site is visited. The use of session cookies (which are not memorised persistently on the user's computer and disappear when the browser closes down) is strictly limited to the transmission of session identifiers (haphazard numbers generated by the server) which are necessary to enable the site to be explored securely and efficiently.

Freedom in supplying information
In addition to the navigation data specified or that which may be specified with regard to certain  particular processing operations having to do with the various services the portal supplies, users are free to give their personal details within the relative application forms. If this information is not given it could jeopardise the applicant's request.

Modality of information processing
Personal details are processed by automatic equipment, and only for the length of time strictly necessary to achieve the aims for which they were collected. Specific security measures are observed to prevent the loss, illicit or inappropriate use of data and unauthorized access to it.

Rights of interested parties
Rights provided by Article 7 of Legislative Decree N° 196 of 30 June can be exercised as follows:
Interested parties have the right to know:
- the source of personal information;
- the aims and modalities of its processing;
- the logic applied in the eventuality of it being processed by electronic equipment;
- identification details of the recipient, those responsible and the appointed representative as provided by Article 5 (2);
- the subjects or categories of subjects to which personal details can be communicated or who could obtain knowledge of them through their status as the appointed representative within national boundaries, or as the body entrusted or as the body responsible.
Interested parties have a right to obtain:
- updating, rectification and, where interest requires, integration of personal details;
- cancellation, transformation to an anonymous form or stoppage of details processed illegitimately, including details which need not be conserved for the objectives for which they were collected or successively processed;
- attestation that the operations specified in a) and b), including their content, have been made known to those to whom the details have been communicated or disseminated, save where this is impossible or requires the use of resources manifestly disproportionate to the right being safeguarded.
Interested parties have the right to wholly or partly oppose:
- processing of personal details concerning them, for legitimate reasons, whether or not pertinent to the aim for which they were collected;
- processing of personal details concerning them in order to be subjected to advertising material or to promote direct sales or to conduct market research or to deliver trade information. Requests should be sent to the editorial board at apt@firenzeturismo.it